Frequently Asked Questions
Everything you need to know about shopping at Smosh Store.
How long will it take for my order to ship?
Most orders are processed within 3-5 business days. Once shipped, domestic delivery typically takes 5-7 business days, while international shipping varies by location.
What is your return policy?
We accept returns on unworn and unwashed items within 30 days of delivery. Please note that certain limited-edition drops may be final sale.
How do I know which size to order?
Each product page features a detailed size chart. We recommend measuring a similar garment you already own to ensure the best fit.
Do you ship internationally?
Yes, we ship to most countries worldwide! Shipping rates and estimated delivery times will be calculated at checkout based on your destination.
Can I change or cancel my order after it's placed?
Because we aim to process orders quickly, we can only make changes or cancellations within 1 hour of purchase. Please contact our support team immediately for assistance.
How should I care for my Smosh apparel?
To keep your gear looking fresh, we recommend machine washing cold with like colors and tumbling dry on low. Avoid ironing directly on printed graphics.