Returns & Exchanges
At Smosh Store, we want you to love your new gear; if you are not completely satisfied, you can return or exchange eligible items within 30 days of delivery. All apparel must be in its original, unwashed, and unworn condition with tags attached to qualify for a refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Follow the prompts to generate a prepaid shipping label and print it directly from your browser or email confirmation.
- 3.Package Your Items
Carefully place your items in their original packaging or a secure mailer, ensuring the return authorization slip is included inside.
- 4.Drop Off and Track
Take your package to the nearest authorized shipping carrier location and keep your tracking number handy until your refund is processed.